Privacy Policy

1. Introduction

CommonsFoyerHub ("we," "our," or "us") takes your privacy seriously. This document outlines how we gather, utilize, share, and protect your data when you access our website commonsfoyerhub.site or when you use our yacht rental services.

By engaging our services, you are giving your agreement to the data processing activities as described in this document. This policy adheres to relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

To deliver our services, we collect data that you willingly submit to us while you:

• Reserve a yacht
• Reach out to us via our website or telephone
• Subscribe to our newsletter
• Complete forms offered on our website
• Partake in surveys or special offers

The information collected could include:

• Your name and contact details such as email, telephone number, and address
• Billing details (handled securely by external payment processors)
• Yacht charter options and specifications
• Details of an emergency contact
• Any dietary needs or medical information you provide

2.2 Automatically Collected Information

In addition, our website automatically gathers specific information regarding your device and how you interact with our site:

• IP address along with geographic data
• Browsing software and its version
• Visited pages and duration of visit on our website
• Source websites
• Technical details of your device (type, display resolution, etc.)

2.3 Cookies and Tracking Technologies

To improve your online experience, we use cookies and equivalent tracking mechanisms. By using these, we can:

• Retain your site preferences
• Examine and optimize our website's operation and performance
• Offer customized content
• Enhance the services we offer

You have the option to control your cookie preferences via your browser's settings or our cookie consent notification.

3. How We Use Your Information

We employ your data for various reasons such as:

• Service Provision: To manage yacht rental services, handle reservations, and communicate about your bookings
• Customer Service: To address your questions and deliver support
• Transaction Management: For billing and payment administration
• Safety and Protection: To assure secure operations and prevent fraud
• Marketing Outreach: With your permission, to send you promotional content and updates
• Site Enhancement: To assess visitor behavior and refine our website's usability
• Legal Adherence: To observe applicable legislation and regulatory demands

4. Information Sharing and Disclosure

Your personal data is not sold, exchanged, or leased to external parties. Yet, we might share your information under certain conditions:

4.1 Service Providers

We may disclose details to trusted third-party entities that assist us with payment processing; site hosting and upkeep; email distribution; analytics and performance; and customer care.

4.2 Legal Obligations

Your data may be revealed if the law mandates it or in reaction to legal actions, subpoenas, urgent situations, or scrutiny of possible unlawful activities or fraud.

4.3 Corporate Changes

Your data may be transferred as part of any merger, acquisition, or sale of business assets.

5. Data Security

Our security measures aim to protect your personal data against unauthorized entry, modification, revelation, or destruction. These precautions encompass cryptographic methods, safeguarded servers, controlled access, consistent evaluations, and training for employees.

However, no method is infallible, and the absolute security of your information cannot be warranted on the internet or through digital storage.

6. Data Retention

We preserve your personal data strictly as needed to fulfill the intended purposes or as necessitated by law. Typical storage durations include:

• Reservations: 7 years (for tax and legal obligations)
• Marketing communications: until you opt-out or request removal
• Website analytics: 26 months
• Customer relations: 3 years since the last interaction

7. Your Rights and Choices

Your rights incorporate the ability to request access, correction, deletion (depending on legal constraints), portability, the option to withdraw from marketing communications, and cookie preference management. To exercise these rights, contact us through the details provided below.

8. Third-Party Services

8.1 Google Analytics

For website traffic analysis, we utilize Google Analytics. You can exclude yourself using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our site may have links to social platforms, each maintaining their privacy policies.

8.3 Payment Processors

Our third-party payment services adhere to PCI DSS compliance criteria.

9. International Data Transfers

We may transfer and process your data outside of United Kingdom. In such cases, we uphold measures in line with applicable privacy laws.

10. Children’s Privacy

Our offerings are not intended for individuals under the age of 13, and we refrain from deliberately collecting their data. If there are any concerns about a child's data being submitted, please reach out to us immediately.

11. Changes to This Privacy Policy

Our Privacy Policy may receive updates to reflect new practices or legal changes. Notifications of updates will be posted on our website, emailed to registered users, or shown on our site. Continued usage following the enactment date signifies your acceptance of the new terms.

12. Contact Information

For inquiries regarding this Privacy Policy or our data handling methods, contact us at:

13. Compliance with Google Ads User Consent Policy

We abide by Google Ads user consent rules. Your cookie/tracking preferences can be amended anytime using our cookie settings.